What each person actually sees
Three very different screens, one underlying record.
The person being monitored, the caregiver watching over them, and the administrator proving compliance never need the same view, so HeliTrust doesn't give them one.
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A plain-language status, not a number
Normal, elevated, or alert; never a raw risk score or sensor reading on someone else's screen.
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SOS, always on screen
One tap sends an immediate alert to caregivers with the person's ID and last known location, even mid-shift or mid-pause.
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A ten-second daily check-in
A quick mood, pain, and sleep self-report from the phone; caregivers see who has checked in today without anyone having to ask.
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Session and check-in tracking
For shift-based and lone-worker roles, a missed check-in is caught automatically instead of depending on someone remembering to look.
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An honest pause control
A short, auto-expiring pause for privacy; SOS still always works, and every pause is logged, so "was monitoring off" is always answerable.
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Your own one-time setup code
Each device is enrolled with a private code issued just for it, not a password shared across a whole facility or family.
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A family portal that reassures, not exposes
A simple "all good" or "check needed" view, no login required, no raw sensor data ever shown to family.